The new spo-comm website is online

Good things come to those who wait. Just in time to the start of the new year, we made it: Our new website is online! In this blog post we answer all the important questions.

What's new?

As you have probably already seen, the website now shines in a bright, clean design that is of course responsive. This means that all functions are neat and to its full extent available on mobile devices.

With our new navigation menu we want to make it easier for you to find the right Mini-PC for your application. Under "Products" you can search for special application areas, such as digital signage or vehicle computing, or for important key facts such as Mini-PCs with an extended temperature range or high graphics performance. You can also find our bestsellers with just one click. If you just want to browse, click on "All Mini-PCs" and receive the entire product catalog.

The ordering process is also more pleasant: When configuring your Mini-PC, you can use small colored dots to see whether the desired components are in stock. This is how you can find out the delivery time of your order. The status of your orders can be seen at any time in your customer account. You will also find your order confirmations and invoices there.

What do I have to know?

Of course we have moved all customer accounts with all information and the stored payment method to the new website. What we couldn't transfer, however, are the passwords. To get a new password, do the following:

  1. Click on the little man at the top of the navigation menu and then on “Sign in”.    
  2. Under “I'm already a customer” click on “Forgot your password?”.
  3. On the next page you enter your email address and click on “Send email”.
  4. You will immediately receive an email with which you can reset your password and then assign a new one. Please note that the link contained therein is only valid for two hours.

Unfortunately there are still a few problems with our forms. If you urgently need an answer from us or have a service case, please contact us by phone. We are working flat out to ensure that everything will soon run smoothly.

Can I order something on the new website?

Of course you can place your orders. Please note, however, that the entire spo-comm is on company vacation up to and including January 6 2021. Your order will be processed on January 7th and will probably be shipped in week 2.

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More on this topic

16 Dec 2020 Array ( [id] => 637 [title] => With positive thinking into the new year – a look back at 2020 [authorId] => [active] => 1 [shortDescription] => This past year 2020 has probably been one of the craziest ones with one or another unforeseen twist and turn all over the world. How did the year for spo-comm go and what is going to happen in 2021? We asked CEO Michael Sporrer and CMO Bernd Moosmüller for a recap. [description] =>

spo-comm Marketing: Hi Michael, hi Bernd, and welcome to this year's interview. The mere fact that we are sitting together via Teams this time and not in the spo-comm meeting room speaks volumes. Tell us how did you get on?

Michael Sporrer: I have probably never seen as few people in the office as I have this year and it was very challenging in all respects. The whole Corona issue really had a significant impact on the way we work. With the beginning of the lockdown, our sales and marketing teams started to work from home. Fortunately, we started rolling out Microsoft Teams back in October last year. That makes communication much easier in these difficult times. And there was also a lot to consider in our production. The required distancing regulations meant that fewer people could work at the same time. This in turn had an impact on the entire production planning. Nevertheless, our production is doing everything it can to deliver the orders in the usual time and quality. I'm really excited about that.

Bernd Moosmüller: 2020 was really a challenge for everyone, especially for the employees. But everyone reacted extremely flexible, so that we could actually work from home almost exactly as before. And we could continue to deliver. Our customers didn't notice any difference: prices and delivery times stayed the same and we didn't have to cut back on our services either.

Michael Sporrer: I think we got a good balance. It is important to us to protect the health of our employees. At the same time, however, business had to continue, not least to keep the jobs. Some of our regular customers are struggling with enormous losses, as industries such as event technology and exhibition stand construction are suffering from the crisis. At the same time, we were able to win new industrial customers with great potential, so that by and large, and especially given the circumstances, we are satisfied with how the year went for us.

Marketing: And we were even able to hire new colleagues!

Michael Sporrer: Yes, exactly, Victor Mention replaces our previous executive assistant and Kim Schrickel, who is doing her apprenticeship as an IT system management assistant with us, is a great support for our sales team. It is of course difficult for a trainee not to sit with the direct contact person in the office but to work from home, but Kim does it really well. I am very happy with the new ones.

Bernd Moosmüller: Me too! And that although it was definitely not easy for them at the beginning. It's wild when you come to the office and everyone runs off (laughs). But they both get involved really well and work independently. They were really lucky!

Marketing: Let's take a look back: In February we exhibited at the ISE in Amsterdam for the last time. How did you experience that?

Bernd Moosmüller: Our participation was good, but now the fair has lost its appeal twice. Even before Corona we had more or less decided not to take part anymore because Barcelona is logistically difficult. Now it is questionable whether the ISE will still take place next year, yes, whether the topic of face-to-face fairs has not been dealt with anyway. We have therefore been looking for new ways of communicating with customers for a long time, be it virtually or, if allowed again, on site.

Marketing: And what about new product launches?

Bernd Moosmüller: Unfortunately, there were only a few new product presentations last year. This is in large part because Intel is increasingly struggling to deliver and fails promises. Therefore, there are only a few developments at board level. The successor to the Windbox II Quad will definitely come next year. And maybe also products for new markets and other successors.

Marketing: For example?

Bernd Mossmüller:(laughs) Do I have to give you names now? Ok, so there is sure to be something new in the RUGGED series, possibly also in the KUMO series.

Michael Sporrer: We're thinking about a passive KUMO model, but let's see. In addition, we are still thinking about introducing a completely new series with panel PCs again. That would also be of interest to the manufacturing industry.

Bernd Moosmüller: The prerequisite is that we can run our spo-comm system, which means that the panel PCs must be individually configurable for the customers.

Marketing: We all hope that the Corona crisis will be over one. What will happen to home office at spo-comm then?

Michael Sporrer: In the current situation, I think home office is great as a flexible instrument, it is necessary and it works well. But in my opinion it is good for the whole company structure to be more in the office. For me, face-to-face communication is extremely important and I think the company lives through the presence of the employees. But that's also a personal thing. My home is my castle (laughs), I just need an external workplace to be able to separate work and private life.

Bernd Moosmüller: I think the flexibility we gain through home office is great. With us it was born out of necessity and it's going great. I also believe that it will continue to be with us in the future. Of course, it always depends on the particular activity. It has great advantages for conceptual work, for example, because you are simply undisturbed. And it is also practical for employees with children or long journeys to work. At the same time, we have to remember that it looks different at everyone's home and that we as an employer cannot influence it either. Not everyone has their own study with a desk and ergonomic chair. Overall, however, I am very positive about it and I am curious to see how it will develop further.

Marketing: We still have one topic, our long-running favorite: the new website ...

Bernd Moosmüller: At the moment I am somewhat optimistic and dare to make the forecast: We can still do it this year!

Michael Sporrer: I would be happy when it starts. It would really be a huge improvement because we have so many new ways to make the shopping experience more enjoyable for our customers.

Marketing: Is there anything else on your mind?

Michael Sporrer: This year I saw that I can rely on our employees even in difficult times. I am optimistic and positive about the new year, and hope that normality will return to some extent in the second half of the year!

Marketing: These are nice closing words. Thank you for the interview!

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company
With positive thinking into the new year – a look back at 2020
This past year 2020 has probably been one of the craziest ones with one or another unforeseen twist and turn all over the world. How did the year for spo-comm go and what is going to happen in 2021? We asked CEO Michael Sporrer and CMO Bernd Moosmüller for a recap.
17 Nov 2020 Array ( [id] => 619 [title] => 10 good reasons for spo-comm Mini-IPCs [authorId] => [active] => 1 [shortDescription] => You are asking yourself, why you should choose Mini IPCs from spo-comm? We have 10 good reasons for you: [description] =>

1. Quality

The Systems offered by spo-comm GmbH are tested thoroughly and are suitable for 24/7 operations. All the components comply with industry standards and thus ensure a long, failsafe operating time. Furthermore all of our systems have a robust metal housing.

2. Equipment

All spo-comm Mini-PCs are equipped with industry-standard hardware. The used components are tested for compatibility as well as constant load and are therefore approved.

3. Fanless design

More than half of our solutions are passively cooled Mini-PCs. That means that there are no fans in the particular systems. This allows a more robust construction, almost silent working and also increases the durability of the IPCs.

4. Long-term availability

We guarantee that all spo-comm Mini-PCs are available over a period of five to seven years. This ensures, for instance, a lasting image- and software-compatibility.

5. Ports

Thanks to our various product lines we can ensure the necessary connectivity for any application. Well-tried ports like COM or VGA can be realized also with our newest platforms.

6. Custom manufacturing

Each of our systems is carefully assembled and completed in our production facility in Nuremberg to the wishes of our customers.

7. Power consumption

The chipsets and processors we use enable a high performance and energy efficiency at the same time. Many systems work with 15 watts of average load. Our Embedded-PCs of the upper class require a maximum of 40 to 50 watts.

8. OEM

On request we will gladly arise for you as “original equipment manufacturer” (OEM). We arrange everything from plain packaging over customized cases to system booting with your requested logo. Just get in touch!

9. Customizing

As manufacturer and developer we can provide, regarding to your needs, changes and adjustments to our spo-comm Mini-PCs. Depending on the project type and the size, a completely new product development is possible as well.

10. Warranty and service extensions

For all spo-comm Mini-PCs we provide warranty and service extensions up to 5 years. More information about our spo-comm SysCare Packs can be found here.

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company
10 good reasons for spo-comm Mini-IPCs
You are asking yourself, why you should choose Mini IPCs from spo-comm? We have 10 good reasons for you:
22 Jul 2020 Array ( [id] => 523 [title] => NEW: BRICK i3 7100U - The industrial allrounder [authorId] => [active] => 1 [shortDescription] => In cooperation with their technology partner MSI IPC, spo-comm has developed a follow-up model for the BRICK i3. As the name BRICK i3 7100U already suggests, the new CPU has received an update. Due to the guaranteed long-term availability, the connections and dimensions of the passively cooled housing remain unchanged. [description] =>

High performance and energy saving

The namesake Intel® Core i3 7100U CPU with 2 x 2.40 GHz is supported with up to 16 GB DDR4 RAM and can even display 4K resolution on two screens. This means that the BRICK i3 7100U is the more powerful model in the BRICK series and thus, is suitable for demanding applications in the industrial sector – while having an impressively low power consumption of just 15 watts.

Compact and robust

The industrial PC sits in a compact, robust metal housing with the dimensions 155 x 200 x 55 millimeters, is cooled without a fan and runs smoothly in the extended temperature range from -10°C  to +55°C. So it feels particularly comfortable in harsh environments and is the right solution for various industrial applications - whether if it’s machine control, data measurement or in a control cabinet. Thanks to the included wall and VESA mount, the BRICK i3 7100U can easily be assembled and fastened behind displays or on walls. DIN rail is also optionally available.

6x COM and 4x LAN

At the front of the embedded PC there are two USB 2.0 interfaces, two audio connections (1x MIC IN and 1x LINE OUT), a power button and incredible six COM connections, including four RS-232 and two RS-232/422/485. Two screens can be connected via the HDMI 1.4 and the DisplayPort on the back panel. There are also four USB 3.2 and two LAN interfaces, which can be expanded to four. WLAN is optionally available. If you do not want to connect the industrial PC via the included power supply, but rather directly in a control cabinet or to a machine to be controlled, you can use the 2Pin Phoenix Connector. An external power button can also be implemented this way.

Technical data at a glance

  • CPU: Intel® Core i3 7100U, 2 x 2.40 GHz
  • RAM: Up to 16GB DDR4
  • 1x SSD/HDD: up to 960 GB
  • Max. resolution: 3840 x 2160 @ 60Hz
  • Up to 2 independent displays
  • Dimensions (W x D x H): 155 x 200 x 55 mm
  • VESA mount included
  • 4x USB 3.2, 2x USB 2.0
  • 1x HDMI 1.4, 1x DP
  • 6x COM

##Configure your BRICK i3 7100U here

##See all industrial PCs

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products
NEW: BRICK i3 7100U - The industrial allrounder
In cooperation with their technology partner MSI IPC, spo-comm has developed a follow-up model for the BRICK i3. As the name BRICK i3 7100U already suggests, the new CPU has received an update. Due to the guaranteed long-term availability, the connections and dimensions of the passively cooled housing remain unchanged.