WHATS NEW: MOVE Q170 is EOL and customer information

We say goodbye to a long-time companion and have some important information regarding our delivery conditions and the previous warranty seals on our Mini PCs.

Time to say goodbye – our MOVE Q170 is EOL

After several years, the MOVE Q170 is now leaving our product range. After a name change in 2021 from MOVE QM87 to MOVE Q170, it continued to impress with an Intel® Core i5 6300U processor and wide-range power input for optimum use as a vehicle PC with up to three independent screens. Nevertheless, nobody must work without a vehicle PC.

##The spo-comm vehicle PCs

 

Changes to our terms of delivery

We would like to inform you that we will be changing our delivery terms to CIP (Carriage and Insurance Paid to) in the future. This change means that a small surcharge will be levied per order.  

You will therefore find the ‘transport insurance’ surcharge on your order confirmation for every new order in future. 

Your advantage is that the risk of despatch will now lie with us and no longer with you, as was the case with the previous EXW (Ex Works) conditions. We therefore assume responsibility for the goods up to the named place of destination and provide the appropriate transport insurance. In the event of damage or loss of the consignment, we will take care of the claims settlement. 

If you do not want this change, you have the option to object to it. In this case, we will change the delivery terms for your orders back to EXW and the risk of transport will again lie with you.

 

New warranty seals on the spo-comm Mini PCs

Firstly, there will be a change to the spo-comm warranty seal that is affixed to our systems. From now on, our Mini PCs will be shipped with a new sticker. 

The old seal used to have a barcode and a number on it, these are no longer to be found on the new seal, which simply states ‘VARRANTY VOID IF SEAL IS BROKEN’.   

What does this mean for you: As before, a damaged seal voids the warranty. If you report a service case to us, please quote the product serial number in future. You will find this either on the delivery note or on the product itself.

The second change concerns the system drivers. Previously, a driver stick was included with every delivery. From now on, this will no longer be included, and you will only find the drivers online on our website.   

 

If you have any questions, please get in touch with your contact person or visit our contact page: 

##Contact us

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