Until then, we wish you a Merry Christmas, relaxing holidays and a Happy New Year.
We would like to thank all customers and partners who have remained loyal to us in this difficult year and we look forward to starting exciting new projects again in 2021.
spo-comm wishes you a Merry Christmas 2020
We are on company holiday from December 23, 2020 up to and including January 6, 2021. From 07.01. we are back in the office.
Until then, we wish you a Merry Christmas, relaxing holidays and a Happy New Year.
spo-comm Marketing: Hi Michael, hi Bernd, and welcome to this year's interview. The mere fact that we are sitting together via Teams this time and not in the spo-comm meeting room speaks volumes. Tell us how did you get on?
Michael Sporrer: I have probably never seen as few people in the office as I have this year and it was very challenging in all respects. The whole Corona issue really had a significant impact on the way we work. With the beginning of the lockdown, our sales and marketing teams started to work from home. Fortunately, we started rolling out Microsoft Teams back in October last year. That makes communication much easier in these difficult times. And there was also a lot to consider in our production. The required distancing regulations meant that fewer people could work at the same time. This in turn had an impact on the entire production planning. Nevertheless, our production is doing everything it can to deliver the orders in the usual time and quality. I'm really excited about that.
Bernd Moosmüller: 2020 was really a challenge for everyone, especially for the employees. But everyone reacted extremely flexible, so that we could actually work from home almost exactly as before. And we could continue to deliver. Our customers didn't notice any difference: prices and delivery times stayed the same and we didn't have to cut back on our services either.
Michael Sporrer: I think we got a good balance. It is important to us to protect the health of our employees. At the same time, however, business had to continue, not least to keep the jobs. Some of our regular customers are struggling with enormous losses, as industries such as event technology and exhibition stand construction are suffering from the crisis. At the same time, we were able to win new industrial customers with great potential, so that by and large, and especially given the circumstances, we are satisfied with how the year went for us.
Marketing: And we were even able to hire new colleagues!
Michael Sporrer: Yes, exactly, Victor Mention replaces our previous executive assistant and Kim Schrickel, who is doing her apprenticeship as an IT system management assistant with us, is a great support for our sales team. It is of course difficult for a trainee not to sit with the direct contact person in the office but to work from home, but Kim does it really well. I am very happy with the new ones.
Bernd Moosmüller: Me too! And that although it was definitely not easy for them at the beginning. It's wild when you come to the office and everyone runs off (laughs). But they both get involved really well and work independently. They were really lucky!
Marketing: Let's take a look back: In February we exhibited at the ISE in Amsterdam for the last time. How did you experience that?
Bernd Moosmüller: Our participation was good, but now the fair has lost its appeal twice. Even before Corona we had more or less decided not to take part anymore because Barcelona is logistically difficult. Now it is questionable whether the ISE will still take place next year, yes, whether the topic of face-to-face fairs has not been dealt with anyway. We have therefore been looking for new ways of communicating with customers for a long time, be it virtually or, if allowed again, on site.
Marketing: And what about new product launches?
Bernd Moosmüller: Unfortunately, there were only a few new product presentations last year. This is in large part because Intel is increasingly struggling to deliver and fails promises. Therefore, there are only a few developments at board level. The successor to the Windbox II Quad will definitely come next year. And maybe also products for new markets and other successors.
Marketing: For example?
Michael Sporrer: We're thinking about a passive KUMO model, but let's see. In addition, we are still thinking about introducing a completely new series with panel PCs again. That would also be of interest to the manufacturing industry.
Bernd Moosmüller: The prerequisite is that we can run our spo-comm system, which means that the panel PCs must be individually configurable for the customers.
Marketing: We all hope that the Corona crisis will be over one. What will happen to home office at spo-comm then?
Michael Sporrer: In the current situation, I think home office is great as a flexible instrument, it is necessary and it works well. But in my opinion it is good for the whole company structure to be more in the office. For me, face-to-face communication is extremely important and I think the company lives through the presence of the employees. But that's also a personal thing. My home is my castle (laughs), I just need an external workplace to be able to separate work and private life.
Bernd Moosmüller: I think the flexibility we gain through home office is great. With us it was born out of necessity and it's going great. I also believe that it will continue to be with us in the future. Of course, it always depends on the particular activity. It has great advantages for conceptual work, for example, because you are simply undisturbed. And it is also practical for employees with children or long journeys to work. At the same time, we have to remember that it looks different at everyone's home and that we as an employer cannot influence it either. Not everyone has their own study with a desk and ergonomic chair. Overall, however, I am very positive about it and I am curious to see how it will develop further.
Marketing: We still have one topic, our long-running favorite: the new website ...
Bernd Moosmüller: At the moment I am somewhat optimistic and dare to make the forecast: We can still do it this year!
Michael Sporrer: I would be happy when it starts. It would really be a huge improvement because we have so many new ways to make the shopping experience more enjoyable for our customers.
Marketing: Is there anything else on your mind?
Michael Sporrer: This year I saw that I can rely on our employees even in difficult times. I am optimistic and positive about the new year, and hope that normality will return to some extent in the second half of the year!
Marketing: These are nice closing words. Thank you for the interview!
As you have probably already seen, the website now shines in a bright, clean design that is of course responsive. This means that all functions are neat and to its full extent available on mobile devices.
With our new navigation menu we want to make it easier for you to find the right Mini-PC for your application. Under "Products" you can search for special application areas, such as digital signage or vehicle computing, or for important key facts such as Mini-PCs with an extended temperature range or high graphics performance. You can also find our bestsellers with just one click. If you just want to browse, click on "All Mini-PCs" and receive the entire product catalog.
The ordering process is also more pleasant: When configuring your Mini-PC, you can use small colored dots to see whether the desired components are in stock. This is how you can find out the delivery time of your order. The status of your orders can be seen at any time in your customer account. You will also find your order confirmations and invoices there.
What do I have to know?
Of course we have moved all customer accounts with all information and the stored payment method to the new website. What we couldn't transfer, however, are the passwords. To get a new password, do the following:
- Click on the little man at the top of the navigation menu and then on “Sign in”.
- Under “I'm already a customer” click on “Forgot your password?”.
- On the next page you enter your email address and click on “Send email”.
- You will immediately receive an email with which you can reset your password and then assign a new one. Please note that the link contained therein is only valid for two hours.
Unfortunately there are still a few problems with our forms. If you urgently need an answer from us or have a service case, please contact us by phone. We are working flat out to ensure that everything will soon run smoothly.
Can I order something on the new website?
Of course you can place your orders. Please note, however, that the entire spo-comm is on company vacation up to and including January 6 2021. Your order will be processed on January 7th and will probably be shipped in week 2.[views] => 204 [displayDate] => DateTime Object ( [date] => 2021-01-07 00:15:00.000000 [timezone_type] => 3 [timezone] => Europe/Berlin ) [categoryId] => 236 [template] => [metaKeyWords] => [metaDescription] => [metaTitle] => [tags] => Array ( ) [author] => [assignedArticles] => Array ( ) [media] => Array (  => Array ( [id] => 4481 [blogId] => 639 [mediaId] => 356260 [preview] => 1 [media] => Array ( [id] => 356260 [albumId] => 16 [name] => Startseite_en [description] => [path] => media/image/Startseite_en.png [type] => IMAGE [extension] => jpg [userId] => 56 [created] => DateTime Object ( [date] => 2020-12-21 00:00:00.000000 [timezone_type] => 3 [timezone] => Europe/Berlin ) [fileSize] => 68105 [width] => 993 [height] => 662 ) )  => Array ( [id] => 4482 [blogId] => 639 [mediaId] => 356132 [preview] => [media] => Array ( [id] => 356132 [albumId] => 16 [name] => Verfugbarkeit [description] => [path] => media/image/Verfugbarkeit.png [type] => IMAGE [extension] => jpg [userId] => 56 [created] => DateTime Object ( [date] => 2020-12-21 00:00:00.000000 [timezone_type] => 3 [timezone] => Europe/Berlin ) [fileSize] => 66893 [width] => 1150 [height] => 647 ) ) ) [attribute] => Array ( [id] => 637 [blogId] => 639 [attribute1] => NULL [attribute2] => [attribute3] => [attribute4] => [attribute5] => [attribute6] => [digi1Inactivateblogarticle] => 0 [digi1Sponsoredpost] => 0 [digi1Featuredpost] => 0 [digi1Hideblogdetailsite] => 0 [digi1Showleftsidebarblogdetailsite] => 0 [digi1Disablecommentfunction] => 0 [digi1Hideimageslider] => 0 [digi1Relatedblogarticle1] => 637 [digi1Relatedblogarticle2] => 619 [digi1Relatedblogarticle3] => 523 [digi1Relatedblogarticle4] => [digi1Relatedblogarticle5] => [isReference] => 0 [relatedItem] => ) [comments] => Array ( ) ) 1 company
Julia: Hi Chiara and thank you for taking the time for a short interview. You have already completed your apprenticeship in marketing communication. Tell me, why did you want to work in this field and why at spo-comm of all places?
Chiara: Hi Julia :) to be honest, I needed a bit of time after school to find out what I wanted to do. After working in sales and an abandoned training as an event manager, I came across the marketing department. Advertising and the various media have always interested and fascinated me, so this training was in a way made for me. I came across spo-comm in the classic way via an online job advertisement. On my trial day something clicked between my colleagues, bosses and me. I immediately got on really well with everybody and I also found the activities very interesting.
Julia: What were the topics of your apprenticeship?
Chiara: The content in the vocational school was broad, from marketing basics to print advertising and social media. Everything that goes with marketing. My practical activities at spo-comm were more specific. Mainly it was about SEO and SEA, i.e. Google Ads, maintaining the website and creating articles for our blog. I was also involved in the design of flyers and various photo shoots. And then I helped with the planning of our booth at the ISE and was even allowed to fly to Amsterdam with my colleagues. That was a really cool experience. In the beginning I also supported the sales department by creating offers and order confirmations. Like that, I was able to learn the ropes about Mini-PCs.
Julia: And what are your tasks in the marketing department of spo-comm?
Chiara: I mainly take care of the website and social media channels. That means I make sure that on the one hand the products with photos and their technical details are displayed correctly in our online shop. On the other hand, I provide our customers and followers in general with the latest content, from blog articles about our products or company news to a look behind the scenes. After I finished my training in February, I reduced my working hours to 30 hours a week in order to have enough time for my bachelor's degree.
Julia: That's right, you're still studying on the side.
Chiara: Exactly, I'm doing a distance learning bachelor's degree in marketing at iubh. Since I graduated from high school (“Gymnasium” in Germany), it was always my goal to study at a university. After I enjoyed the training in marketing so much, I decided to study at iubh. The whole thing takes place online and is therefore completely independent of location and time. But it is also very time-consuming and you need a lot of self-discipline and have to be able to organize yourself well. That's why I'm all the more happy that I had the opportunity to reduce my working hours at spo-comm and that I am always supported here.
Julia: That sounds really exciting. When do you plan to finish this?
Chiara: The standard period of study is 36 months, i.e. 3 years. Thanks to my IHK apprenticeship, I was able to have some of the content credited to me, which shortens my overall study time somewhat, as I no longer have to take certain modules. I started in April 2020 and should be finished with my studies by the end of 2022.
Julia: How do you like it in the spo-comm?
Chiara: Very good :) In addition to my tasks in marketing, which I really enjoy, I also get on really well with my colleagues. We are a colorful mix and it never gets boring. You can always count on support here. I also think it's great that I can contribute my ideas and that we can work independently here.
Julia: And we are happy that you are part of our team :)
Chiara: I am also happy to be here :)